Frequently Asked Questions

What are the payment options?

We accept most major credit and debit cards, except American Express.

What is your return policy?

In the rare event you are not happy with your purchase please contact us via email within 7 days. We will endeavour to rectify any issues you have either through refund or exchange (subject to stock availability)
Your right to return goods are protected under the EU distance selling directive.

When will my goods arrive?

We aim to despatch all orders as soon as possible, Monday to Friday, and we prefer to use a Royal Mail Tracked service wherever possible. This ensures you can be notified once the parcel is in their system, together with an anticipated delivery date.

Any orders received over the weekend will be dealt with the following Monday (excluding Bank Holidays)